Business Office Manager

Klamath Tribal Health & Family S   Klamath Falls, OR   Full-time     Administration / Clerical
Posted on October 5, 2021
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Business Office Manager Step 22 ($48,368) – Step 41 ($84,813) Regular – Full -Time

Klamath Tribal Health & Family Services is a tribally-operated health facility offering direct medical, dental, pharmacy, behavioral health, and alcohol/drug counseling services to Native Americans and Alaska Natives residing within the service delivery area. Non-emergency transportation services are offered. The Business Office Manager is responsible for the direction of daily operations and procedures that ensure that all insurance claims are billed correctly and followed up on in a timely manner to ensure prompt resolution of the claims. The Business Office Manager is responsible for managing patient accounts in this highly complex, multi-disciplinary business office environment. The incumbent shall train other members of the Klamath Tribal Health Business Office Staff and shall participate in all functions of the billing cycle. The incumbent shall also function as a resource for clinic providers and staff and will assist with billing questions, and quality assurance activities. The Business Office Manager is responsible for the managerial responsibilities of the Business Office staff.

MAJOR DUTIES AND RESPONSIBILITIES: 1. Exercise the full range of supervisory duties of Business Office staff; including but not limited to overall work planning, schedules, priorities, work assignments, progress of the work and problem areas as they arise. Resolve complaints or minor grievances; work with employees on matters related to less than adequate performance, keep employees informed of management policies and goals. 2. Attend all supervisory meetings as well as other meetings at the request of the Health Finance Officer or Health General Manager. 3. Ensure continued education of department staff on coding and billing compliance trainings, seminars, and WebEx trainings.

KNOWLEDGE, SKILLS, ABILITIES: Technical knowledge and understanding of medical terminology and anatomy, encountered in daily routing of abstracting coding data from a variety of medical and financial forms and sources. Technical knowledge, skill and understanding of the American Medical Association developed CPT-X coding system in order to acquire, interpret, and resolve problems based on information derived from system monitoring reports to be carried over to the required billing forms. Technical knowledge, skill and understanding of the concepts of the coding system, International Classification of Diseased, Ninth Revision, Clinical Modification (ICD-X-CM) form classification of diseases and/or procedures.

QUALIFICATIONS, EXPERIENCE, EDUCATION: Required to possess a High School Diploma or Equivalent. (Must submit copy of diploma or transcripts with application.) Required to possess an Associate’s Degree in Medical Office Systems Technology or Business-related field OR a minimum of four (4) years of equivalent combination of specialized training and experience demonstrating technical knowledge of medical terminology and the CPT and ICD-X-CM coding systems. (Must submit copy of degree, transcripts or training certificates with application). Required to possess and maintain (at the incumbent’s own expense) one (1) of the following nationally recognized professional medical coding certifications; AAPC (CPC) or AHIMA (CCS-P). Applicants who do not currently possess the required certification must obtain one within 12 months of hire.